We respect your privacy and are committed to safeguarding your personal information. This policy explains how we use, store and protect the details you provide when using our website.
For the purpose of the Data Protection Act 2018, the data controller is The Flower Hut Emsworth. We only collect information lawfully and use it to process your order and provide you with the best possible service.
If you place an order or contact us with an enquiry, we may collect your name, address, email, phone number and relevant delivery details so we can respond and fulfil your request.
We will never collect sensitive information without your consent. We may contact you by telephone, email or post where appropriate.
Your information may be stored securely on UK-based systems and accessed by our staff or trusted service providers who support order fulfilment. Where required, your delivery details (not payment information) may be shared with third-party suppliers involved in providing your order.
If you allow it, we may also use your details to send you updates about products or services that may interest you. We will never share your information with external companies for marketing purposes without your explicit consent.
Aggregate website usage data may be shared with third parties, but it will not include information that identifies you personally.
If we ever need to transfer your information outside the European Economic Area (other than for order fulfilment), we will request your permission before doing so.
Unless you indicate otherwise, our website may issue cookies to your device. Cookies help improve your browsing experience, make it easier to access the website on future visits, personalise content and track website usage.
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect website performance.
We take reasonable steps to protect your information from unauthorised access, loss or misuse. While we strive to protect your data, transmission over the internet is not completely secure, and we cannot guarantee absolute security.
Your information will be stored only for as long as necessary or as required by law. We may disclose personal information if the business or its assets are sold, acquired, or where required by law.
You may request a copy of the personal data we hold about you.
This Privacy Policy may be updated from time to time. Any significant changes will be posted on our website.
If you have any queries or requests regarding your personal information, please contact us.
Flower Subscription Service In & Around Emsworth